TeamTracsLegal
Delete your TeamTracs account
In plain language
- You can delete your TeamTracs account yourself, any time, in a few taps.
- Deleting your account is permanent and cannot be undone.
- Team records that belong to the team, such as official race results, stay with the team.
How to delete your account
- Open the TeamTracs app (or sign in at teamtracs.com).
- Open the account menu (your initial, top right) and choose Settings.
- Scroll to Delete account and follow the prompts. You will be asked to confirm with your password.
If you are the last administrator of a team, you must first transfer the team to another adult or shut it down. The Settings page tells you if this applies.
What is deleted
- Your sign-in details, and your name and email address (replaced with anonymous placeholders).
- Your authored private-message text and report notes, message preferences, and blocks. Other participants retain neutral placeholders; messages others wrote remain with their authors.
- Your push notification device tokens, your notification inbox, and your notification choices.
- Your volunteer sign-ups and your links to athletes.
- Your Team News posts and comments, which are replaced with "[removed]".
What is kept
- Records that belong to the team, such as official race results and roster entries, stay with the team.
- Copies may remain in protected backups until they are rotated out, and security and audit records may be kept in reduced form as needed to protect the service.
Can't sign in, or need help?
Email support@teamtracs.com from the address on your account and ask us to delete it. We will confirm and complete the deletion. A parent or guardian who wants information about an athlete removed can ask the same way. See our Privacy Policy for more.